4 posts found


The role of the internet in improving patient experience

By Avinash

Posted on 2019-07-30 at 10:00 PM 0 411


A person’s character is reflected in the way how he treats others. Similarly, in every field and profession, if you got to be in the business for the long term, you need to treat your clients in the right manner. But when it comes to healthcare, it becomes more challenging. You need to touch the patient in a warm as well as in a confident manner. This case is not just limited to the patients. You will also be responsible to take care of their attendants. Taking care doesn’t mean baby-feeding them, but it means receiving them in a way that they get the care and support along with your healthcare services.

No one prefers a doctor who just provides a prescription by just listening to symptoms and trashing them out. Apart from curing and providing effective medication, a doctor and the hospital staff has to provide the appropriate help, care, and support to the patients. All thanks to the internet which is making decreasing the distances to reach the audiences. You need not knock every door to win people’s trust and get them to choose your services.

Here we are going to discuss some of the ways which can be followed to improve the patient experience with the involvement of the internet. The methods are easy to adopt and carried out on an individual level. This will help your hospital to get marketed in terms of patient experience and create a strong brand image.

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Improve patient experience – Tips to help you get recognized as a patient-friendly hospital

By Ilyas

Posted on 2019-08-22 at 10:00 PM 0 151


Patient experience and feedback are considered to be important in any commercial field. This provides information regarding the organizations’ performance and their effectiveness. This also allows organizations to improve their performances and implement strategies and methods to overcome their faults. Proper patient management can  be achieved by concentrating on the things associated between your services and the patients'

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Review – How to face reviews for your healthcare services?

By Ilyas

Posted on 2019-09-17 at 10:00 PM 0 135


In current times, Google search is the first and foremost thing a person would perform when it comes to a topic about which he or she is unaware of. If we are talking about a particular service provider, a person will go through their respective platforms either it is their website, Google business account, etc. The main thing they will be noticing is going to be the “Review” section. Now here comes the sensitive point. A review section has the power to attract the patient and increase their interest in your services or make them go for the next option.

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Most Common Mistakes That Take Your Healthcare Website Down

By Ilyas

Posted on 2019-10-10 at 10:00 PM 0 90


Today there is no doubt that all the companies, including medical and healthcare organizations, have a necessity of having their websites. It is impossible to imagine a successful hospital or clinic without its Internet representation. Some hospitals or clinic might succeed without having their profiles on the internet, but everyone is not lucky.

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